Delete Your Account
MarketHours
Last updated
You can delete your MarketHours account — operated by Wrenford Labs — at any time, in your settings on the web or in the app, or by email. Deletion is permanent.
Option A — In settings (fastest)
- Sign in at markethours.pro (or open the “Try Markethours” iOS app) and go to Account Settings.
- Choose Delete Account.
- Review what will be deleted, confirm as prompted, then select Delete Permanently.
- You’ll see a confirmation, and you’ll receive a confirmation email when deletion completes.
Deleting your account ends your Pro subscription. Your subscription will not renew after deletion is processed, and Pro access ends when your account is deleted — the remainder of the current period is not refunded automatically. If you only want to stop billing but keep access until the period ends, cancel instead (see Subscriptions & Billing).
Option B — By email
Email parasharshubhankar22@gmail.com with the subject “Delete my MarketHours account”, from the email address on your account. We verify the request comes from the account owner before deleting.
What gets deleted, what’s kept, and when
| Data | Action | Timeline |
|---|---|---|
| Account details (name, email, phone) and credentials | Permanently deleted | Within 30 days of your confirmed request |
| Watchlists, saved signals, and preferences | Permanently deleted | Within 30 days |
| Payment and subscription records | Kept by the web payment provider and by us as billing records, per tax and accounting law | As required by law |
| Support emails about deletion | Kept as proof of request, then deleted | Up to 12 months |
Deletion is irreversible — we can’t restore a deleted account, watchlist, or saved signal history. Uninstalling the iOS app alone does not delete your account — use one of the two methods above.